Human Resources Representative

TransCore, (TRN) a subsidiary of Roper Industries, Inc. (NYSE: ROP) is seeking a full-time Human Resource Representative to join the EZ-PASS Customer Service Center team in Auburn, MA.
Summary: Functions as a generalist in a variety of Human Resources activities. Screens resumes/applications and interviews applicants. Counsels employees concerning work-related problems and provides feedback to management when necessary. Serves as a liaison between regional management and corporate HR. Reports directly to HR Business Partner, with a dotted line to regional management.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Prepare memos, letters, reports and general correspondence in support of human resources activities.
Consults with higher level HR staff for issues that are outside the scope of responsibility.
Staff Recruiting: reviewing resumes/applications, interviewing candidates, etc.
Consults with regional management on TransCore Human Resources policies/procedures and Affirmative Action regulations.
Facilitates Onboarding process, including background checks, drug screens, new hire paperwork, and orientation related tasks.
Coordinates agency usage and monitors co-employment matters, including developing and maintaining relationships with staffing agencies.
Consults with higher level HR staff and Legal department to prepare defense against Unemployment Compensation claims, including attending UC hearings.
Works in concert with regional management to review all employee relations concerns, complaints, disciplinary issues, and corrective actions, communicating and escalating issues to regional management and higher level HR staff as necessary.
Other duties as directed by regional management and corporate HR.
Required Skills:
Ability to communicate orally and in writing to employees at multiple levels of the organization
Disposition to attempt new tasks with instruction, and suggest improvements to processes
Ability to adapt knowledge of company procedures to solve problems in the context of primary job duties
Minimum of 2 years of related experience
Excellent interpersonal skills. Good communication skills, both verbal and written needed. Excellent time management skills required.
Must be able to maintain confidentiality at all times on employees and applicants.
Must have strong work ethics.
Ability to adapt to changing priorities.
Able to work and handle stressful situations
Ability to operate a variety of standard business machines such as copiers, fax machines. Microsoft software applications, Word, Excel, PowerPoint, Access.
Expected to work independently on routine work.
Receives limited supervision on new assignments
Education: Associate's degree (A.A.) or equivalent from two-year College or Technical School. Bachelor's Degree preferred.

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